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Email info@willowbusinesssupport.co.uk

Skills & Training Services


Successful companies realise that training and learning are an integral part of business strategy.

Click to download a full Training Prospectus »

Person examining a chartWillow Business Support offers affordable, relevant, practical, fast paced commercial training. You can choose from a range of nationally recognised training courses such as Welcome Host or a bespoke session designed to meet your specific needs such as Running a Successful B&B or a Beginners Guide to Marketing a Tourism Business.

At Willow Business Support, flexibility of delivery is high on the agenda. All services can be tailored to your businesses specific needs and can be delivered in a format that suits the demands of your business - day or evening, intensive or modular, weekdays or weekends, on-site or in-house.

Willow Business Support is delighted to offer the Welcome to Excellence programme of training courses, for the Yorkshire region. This is the most successful customer service training initiative in the UK with over 240,000 people participating since the first course was introduced in 1993.

All of the course prices are kept to a minimum to ensure they are as accessible as possible to both individuals and businesses, and cost £495 for an in-house course or £55 per person on an open course.

Additionally Willow can brief trainers to enable them to deliver the programmes in-house to their own staff, thus increasing the flexibility and price of delivery.

Training Services include:

    Development and provision of bespoke training with flexible delivery options
    Training Needs Audits to help you analyse your current and future training and development needs
    Development of realistic and affordable training plans
    Help with sourcing training from a range of providers

You can expect Willow Business Support to:

    Show the real difference investment in your people can make
    Support your organisation's development, so the people deliver
    Support managers delivering or dealing with change
    Show staff they are valued individuals
    Maximise business benefit from time and money invested in learning
    Measure the real value of your investment in developing your people

PDF File - Training Prospectus for Tourism Operators Download our Training Prospectus for Tourism Operators - 12 pages (104KB)