Business Support Services
Willow is a niche operational business advice and
coaching practice that has extensive experience of supporting businesses
to maximise full growth and potential, and optimise profit.
We deliver sustainable improvements to the bottom line.
We don't call ourselves consultants, as we go beyond the stereotypical reports and presentations, and delve into the inner workings of your company. Working closely with you, Willow will help you to identify and fix any underlying issues.
Business Support Services available include:
- Business planning services and management support
- Skills Audits to assess the strengths and weaknesses within your team
- Mystery Shopper and customer satisfaction research
- Advice on statutory and compliance requirements
You can expect from Willow:
- An interactive experience where you decide what you take away that is useful
- Practical tips for the real world
- Minimal jargon and academic mumbo jumbo
- As little time as is necessary away from your work
- Confidence with new ideas that will work for you personally as well as in your career
Public sector support
The team at Willow have worked on a large number of Public Sector Contracts where the recipients are tourism small to medium enterprises (SMEs). This can include any of the following activities:
- Project Management
- Training Need Analysis (TNAs)
- Workshop Delivery and co-ordination
- Business Engagement
- Interim management of funded projects
- Tourist Information Centre (TIC) Business Development
- Best Practise Workshops